How To Call Irs About Tax Return? (Solved)

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).

How do you speak to a live person at the IRS?

How to speak directly to an IRS agent

  1. Call the IRS at 1-800-829-1040 during their support hours.
  2. Select your language, pressing 1 for English or 2 for Spanish.
  3. Press 2 for questions about your personal income taxes.
  4. Press 1 for questions about a form already filed or a payment.
  5. Press 3 for all other questions.

Who can I call to see if IRS received my tax return?

Find out if Your Tax Return Was Submitted Using the IRS Where’s My Refund tool. Viewing your IRS account information. Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.)

Should I call IRS about my refund?

You should call the toll- free number if you: Have questions regarding a refund. Want the balance due amount on your tax account. Want to confirm your payment on an individual tax return was received by IRS.

How do I speak to a IRS agent in 2020?

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).

What is the 1 800 IRS phone number?

IRS Toll-Free Help You may call 800-829-1040 with any Federal tax questions.

Why is IRS taking so long?

It is taking the IRS more than 21 days to issue refunds for some 2020 tax returns that require review including incorrect Recovery Rebate Credit amounts, or that used 2019 income to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).

Why is my refund still processing after 21 days?

The IRS will issue most refunds in less than 21 calendar days. This could mean that all of the necessary forms were not sent to the IRS for processing. Your return has been flagged for identity theft or fraud.

How do I know if the IRS received my tax return by mail?

The “Where’s My Refund” tool, located at, follows your tax return from receipt to completion. It will tell you when your return is in received status and if your refund is in approved or sent status.

What number do I call for IRS after 21 days?

But to reiterate, don’t call before 21 days as the IRS will tell you to wait until the prescribed period. You can call the IRS on 1-800-829-1040 between 7 AM – 7 PM local time Monday-Friday.

Is the IRS taking phone calls?

During the 2021 filing season, the IRS received 167 million telephone calls — over four times the number during the 2019 filing season, Collins wrote. At one point, the IRS received calls at the rate of about 1,500 per second. On this issue, the IRS is right. It isn’t given enough money to help taxpayers.

Is the IRS shut down?

We’re open and processing mail, tax returns, payments, refunds and correspondence. However, COVID-19 continues to cause delays in some of our services.

What phone number is 800 829 0922?

If you want to call the IRS, make sure you call the right number: 800-829-0922. The letter says you have 60 days from the date of the letter to appeal or you can sue in federal court. You may want to hire a tax professional and you may qualify for low-income taxpayer clinics. They’re free or close to free.

What to do if you have not received your tax refund?

If you haven’t received your tax refund after at least 21 days of filing online or six weeks of mailing your paper return, go to a local IRS office or call the federal agency (check out our list of IRS phone numbers that could get you help faster).

Telephone Assistance

Telephone assistors can assist with a wide range of topics; however, please check the list of topics that our telephone assistors are unable to assist with. When you call, make sure to identify yourself. Before disclosing your personal information with you, our personnel must first confirm your identification. When you call, be prepared to provide the following information: Individuals

  • Individual Taxpayer Identification Number (ITIN) for taxpayers who do not have a Social Security number
  • Social Security numbers (SSN) and birth dates
  • Filing status: single, head of household, married filing jointly, or married filing separately
  • And Tax return for the previous year
  • It’s your tax return that you’re phoning about
  • All of the communication that we have sent to you

Taxpayers who do not have a Social Security number (SSN) must use an Individual Taxpayer Identification Number (ITIN), which is issued to them. Filing status (single, head of household, married filing jointly, or married filing separately) return from the previous year’s taxes If you’re phoning concerning a tax return, please say so. Please keep any correspondence we have sent to you confidential.

  • Authorization to discuss the account, either verbally or in writing
  • Name of the taxpayer, his or her Social Security number or ITIN
  • The tax return about which you are phoning
  • Tax Information Authorization Form 8821 or Form 2848 (Power of Attorney and Declaration of Representative) are both valid forms
  • The tax identification number of the preparer or his/her personal identity number.

Third parties requesting the whereabouts of a dead taxpayer

  • For estate executors, the following documents are required: death certificate
  • Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)

Using the IRS phone number? Check out the call wait times throughout filing season (January – April)

  • Wait times for telephone service can be as long as 13 minutes on average. Depending on the telephone service line, there may be greater wait periods. On Monday and Tuesday, throughout Presidents Day weekend, and in the weeks leading up to the April 15th tax filing deadline, telephone service wait times are longer.

Season Following the Filing of a Complaint (May – December)

  • Wait times for telephone service can be as long as 19 minutes on average. Depending on the telephone service line, there may be greater wait periods. Call waiting times for customer support are often longer on Mondays and Tuesdays.

It is not uncommon to wait 19 minutes for telephone service. A lengthier wait time on some telephone service lines is possible; On Mondays and Tuesdays, telephone service wait times are often longer.

  • Wait times for telephone services can be as long as 19 minutes on average. Some telephone service lines may experience lengthier wait times than others. Wait times for telephone service are often longer on Mondays and Tuesdays.

In order to receive assistance, a face-to-face encounter is requested. You can seek assistance by scheduling an appointment with a local IRS office. Appointment hours vary depending on the kind of tax problem and the location of the office. The COVID-19 Screening Tool, which is accessible for users to use to self-screen for symptoms associated with the new Coronavirus, is intended to aid in the protection of taxpayers and employees. This tool is intended for use by IRS workers, taxpayers, tax professionals, and anyone who wish to avoid having to go through security screening before entering an IRS building.

  1. With the use of ourTaxpayer Assistance Locatortool, you may locate the office that is nearest to you.
  2. Then contact (844) 545-5640 to make an appointment with a representative.
  3. Free Tax Return Assistance Is Available Taxpayers who meet certain criteria may be eligible to receive free tax return preparation and electronic filing assistance at a site near their home.
  4. The Taxpayer Advocate Service is a non-profit organization that represents the interests of taxpayers.

TAS may be able to assist you if you are experiencing tax problems as a result of financial difficulties or the immediate danger of adverse action, and you have not been able to address them with the Internal Revenue Service (IRS), according to the IRS.

IRS Phone Numbers: Customer Service, Human Help

Despite the fact that the primary IRS phone number is 800-829-1040, it is not the only IRS phone number you may contact for assistance or to talk with a real person. Here’s a list of additional IRS phone numbers to attempt in order to get in touch with the folks you need. We’ve also provided links to a number of our articles on a variety of issues, which may help you avoid making a phone call.

How to contact IRS customer service

However, calling the main IRS phone number (7 a.m. to 7 p.m. local time, Monday through Friday) may result in speedier service. However, calling one of these lesser-known IRS phone lines may result in faster service.

Other ways to contact a real person at the IRS

However, calling the main IRS phone line (7 a.m. to 7 p.m. local time, Monday through Friday) may result in speedier service. Instead, try calling one of these lesser-known IRS phone numbers.

Visit your local IRS office

Every state has a local Taxpayer Assistance Center, which is run by the Internal Revenue Service. If you want to view their local addresses and phone numbers, select your state from the list of Taxpayer Assistance sites on the right. Please keep in mind that you cannot simply go into your local IRS office at any moment. It is necessary for you to schedule an appointment. This is the IRS phone number: 844-545-5640.

Try calling the Taxpayer Advocate Service

The Taxpayer Advocate Service is an independent entity inside the Internal Revenue Service that can assist persons who are having tax issues that they are unable to handle on their own. At least one local Taxpayer Advocate Service facility, which is separate from the local IRS office and which reports to the national Taxpayer Advocate Service, exists in each state, according to the Taxpayer Advocate Service’s website. You may find the local addresses and phone numbers for every Taxpayer Advocate Service office in your area by visiting this page.

State tax department phone numbers

If you need assistance with a state tax issue, tap to view a list of phone numbers for state tax agencies.

Watch out for IRS phone scams

You can call as many IRS phone numbers as you like, but the IRS will only contact you on a very rare occasion. The majority of its communications, including requests for payment, are initiated via normal mail from the United States Postal Service. When the following conditions are met, the agency will phone or visit a person’s home or place of business:

  • A taxpayer owes money on a tax bill that is past due. In order to get an overdue tax return
  • In order to collect a past-due employment tax payment
  • When doing an audit or when conducting criminal investigations, it is necessary to visit a business.
  • You’ll receive a call to demand payment
  • Make touch with you by email, text message, or social media platform
  • Offer to pay your tax payment using prepaid cards, gift cards, and wire transfers instead of cash
  • Threaten to contact the police, immigration agents, or other authorities in order to detain you. Remove your driver’s license, business license, or immigration status from your possession
  • Make contact with you in order to collect money
  • Contact you via email, text message, or social media platform. Request that you pay your tax bill via prepaid cards, gift cards, or wire transfers
  • Intimidate you by threatening to summon the police, immigration agents, or other authorities to arrest you
  • Remove your driver’s license, business license, or immigration status from your possession.
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How Do I Reach a Real Person at the IRS?

Take a deep breath with me before phoning the Internal Revenue Service. Please keep in mind that the Internal Revenue Service employs some very outstanding people. They are human beings with families and souls, just like the rest of the world. They are subject to the same rules as we are and pay taxes in the same amounts that we do. As a result, these are the procedures you must do in order to speak with a real person on the phone at the Internal Revenue Service.

When to call

The Internal Revenue Service is open from 7 a.m. to 7 p.m., Monday through Friday. The ideal time to contact someone is first thing in the morning.

Make sure you’re prepared

Before you call, double-check that you have all of the information you will require.

  • Prepare for your phone call by gathering all of the necessary information.

How do you speak to a live person at the IRS?

  1. The IRS may be reached by phone at 1-800-829-1040. The first thing you’ll be asked by the automated system is which language you want to use. Option 1 should not be selected after you have selected your language (regarding refund info). To avoid paying personal income tax, select option 2 under “Personal Income Tax.” Afterwards, press 1 for “form, tax history, or payment.” Afterwards, press 3 “for all other questions.” Afterwards, press 2 “for all other questions.” Instead of entering your SSN or EIN when the system prompts you to do so in order to access your account information, simply say “No.” After it has asked you twice, you will be presented with a new menu option. In the case of personal or individual tax concerns, press 2. Finally, press 4 for any further questions you may have. The system should then send you to a customer service representative.

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Need help? Try contacting your local IRS office.

If you are unable to speak with a live person over the phone, you can call your local IRS office for assistance. The Taxpayer Assistance Center is only open by appointment, and you will be able to receive direct assistance from a tax agent there. The Internal Revenue Service also offers a fantastic service known as the Taxpayer Advocate. To locate a Taxpayer Advocate in your region, please click here.

IRS Phone Numbers: How To Speak To A Human At The IRS

We’ve all been there: you need to speak with someone at the Internal Revenue Service about a tax issue, but you’re having trouble getting through to a live person on the other end of the phone. It’s a source of frustration. We wish to assist you in avoiding this inconvenience and obtaining your tax answers as early as possible. No matter whether you’re calling the IRS’s main phone number or the one for the stimulus check, you must speak with a live person. This guide will assist you in navigating the many communication channels available to you inside the IRS.

Why You Would Need to Call the IRS

Because of the high amount of calls received by the IRS, the IRS website should be your first stop for assistance and information, according to the IRS. The IRS will not provide telephone assistance for the following issues:

  • You’ve got some queries concerning taxation
  • Requests for transcripts have been made (unless you phone 800-908-9946)
  • You will require IRS paperwork. You’d like to check on the progress of your refund, but it’s been less than 21 days since you made your claim. You’re dissatisfied with your taxes or with tax-related difficulties in general

If any of the following apply, you should contact the IRS and talk with a live person:

  • You’ve received a notification from the Internal Revenue Service (ALWAYS telephone the number listed on the notice). You will miss a deadline established by the Internal Revenue Service and will need to request an extension. Consider the following examples: extensions for paying off your tax bill, sending further information, or responding to an IRS notification
  • And “Where’s My Refund?” states that you must contact the company
  • You require the amount of money you must pay off in order to deduct it from your taxes. In case you have any queries concerning your IRS payment plan (installment agreement), please contact us. The status of any IRS action (such as a penalty abatement request) is something you want to know about. It is necessary for you to certify that the IRS has received your payment. You did not get, did not receive, or did not receive an accurate Form W-2 and/or Form 1099-R

Prepare Yourself

Before you call, double-check that you have all of the information you will require. To verify your identification, the agent will ask you for a few pieces of information that will allow him or her to continue the phone conversation. They may also want certain information about you in order to assist them in finding a solution. This information comprises the following items:

  • Obtaining the Social Security numbers and birth dates of all those involved
  • If you do not have a Social Security card, you can use your Individual Taxpayer Identification Number (ITIN) instead. Relationship to the IRS: your filing status (whether you’re single, married and filing jointly, divorced and filing separately, or single and filing jointly)
  • Verification of your identification will be based on your tax return from the previous year. a copy of the tax return that is being challenged
  • Any letters or notices you have received from the Internal Revenue Service

How Can You Speak Directly With An Agent at the IRS?

To get moved to an agent within the IRS customer service line, use this secret, multi-step procedure. Please keep in mind that the IRS may alter their system at any time, and this sequence may change as a result. Keep in mind that this is simply one option among several for getting in touch with a real person at the Internal Revenue Service.

  • To contact the Internal Revenue Service, dial 1-800-829-1040. On Monday through Friday, from 7 a.m. to 7 p.m. local time, this line is available. The automatic system will prompt you to pick your preferred language
  • You may then proceed. Choose option 2 for “Personal Income Tax” instead of option 1 once you’ve chosen your language. All other questions may be answered by pressing 1 for “form, tax history, or payment.” All other questions can be answered by pressing 3
  • All other questions can be answered by pressing 2
  • You will be prompted to input your Social Security number by the system. At this moment, make sure you don’t input any numbers into the computer. Make sure you don’t respond both times since the system will question you again. You’ll be presented with another menu option. Individual tax inquiries can be answered by pressing 2 on this menu. If you have any more queries, press 4
  • The system should connect you to a representative at that point.

Other Ways to Reach a Real Person at the IRS

Every state has a local Taxpayer Assistance Center, which is run by the Internal Revenue Service. You cannot simply go into an IRS office at any time; instead, you must schedule an appointment in advance. This is the IRS phone number: 844-545-5640.

Give Your Local Taxpayer Advocate Service Center a Call

The Taxpayer Advocate Service (TAS) is an autonomous institution inside the Internal Revenue Service that assists people with tax difficulties that they are unable to resolve on their own. A Taxpayer Advocate Service center may be found in every state except Alaska. These centers are separate from the local IRS office and are under the jurisdiction of the National Taxpayer Advocate Service (NTAS).

Other IRS Phone Numbers

While you may always contact the main IRS phone number, using one of the IRS’s lesser-known phone lines may allow you to receive assistance more quickly.

Listed below is a collection of additional IRS phone numbers, organized by your current status or area of concern, to aid you in reaching the appropriate persons who can assist you with your unique situation.

Employment Status

  • Victims of tragedy should call 866-562-5227
  • Victims of identity and refund fraud should call 800-908-4490 (to acquire a new IP PIN). Report frauds and phishing attempts, and check the validity of an IRS agent by calling 800-366-4484.

Residency or Special Tax Status

  • Taxpayers who reside abroad should call 267-941-1000
  • The status of an application for an Adoption Taxpayer Identification Number should be called 737-800-5511.

Refunds, Payments, and Balances

  • Balance inquiries can be sent to the following numbers: 800-829-0922
  • 800-829-7650
  • 800-829-3903
  • Call 800-829-1954 to check on the status of a tax refund. Call 866-897-3315 to inquire about the status of a tax refund that has been placed on hold. Call 800-555-4477 or 800-244-4829 (Spanish) to make a payment using the Electronic Federal Tax Payment System. Tax liens can be verified, paid off, or resolved by calling 800-913-6050. Confirm which of the following debts will be offset by your tax refund: Toll-free: 800-304-3107 (TTY: 866-297-0517)

Types of Taxes

  • Questions concerning estate and gift taxes should be sent to 866-699-4083
  • Questions about excise taxes should be directed to 866-699-4096.

Tax Return Issues

  • Check on the status of an amended tax return by calling 866-464-2050
  • Report incorrect income on a substitute return by calling 866-681-4271
  • Find out if bankruptcy affects your tax debt by calling 800-973-0424
  • Relief as an Innocent Spouse by calling 866-681-4271
  • Taxpayer Advocate Service by calling 877-777-4778
  • International Taxpayer Advocate by calling 787-522-8601
  • International Taxpayer Advocate by calling 787-522

Documents and Transcripts

  • Call 800-908-9982 if you’ve misplaced your ITIN documentation
  • 800-908-9946 to order a tax transcript.

Accessibility and Local Services

  • For the deaf and hard of hearing (TTY/TDD): 800-829-4059
  • Make an appointment with an IRS office in your area by calling 844-545-5640. Request paper tax forms by calling 800-829-3676
  • Locate a free tax clinic near you by calling 800-906-9887 or 888-227-7669.

For Tax Professionals

  • Tax preparers and tax professionals can be reached at 800-829-8374
  • Tax preparers and tax professionals with e-filing questions can be reached at 866-255-0654
  • Tax practitioner priority service can be reached at 866-860-4259
  • Tax professionals working in other countries can be reached at 512-416-7750 or 267-941-1000.

Corporations, Nonprofits, and Government Entities

  • Tax preparers and tax professionals can be reached at 800-829-8374
  • Tax preparers and tax professionals with e-filing questions can be reached at 866-255-0654
  • Tax practitioner priority service can be reached at 866-860-4259
  • Tax professionals in other countries can be reached at 512-416-7750 or 267-941-1000
  • Tax professionals in other countries can be reached at 512-416-7750 or 267-941-1000.


  • International enterprises seeking an Employer Identification Number (EIN) should call 267-941-1099
  • Domestic employers seeking e-filing technical assistance should call 866-455-7438
  • International employers seeking e-filing technical assistance should call 304-263-8700.

Looking for the Stimulus Check Phone Number at the IRS?

When it comes to getting information on your stimulus check, there are some excellent alternatives to dialing the Internal Revenue Service phone line. If you need to find out where your stimulus check is, if you’re entitled for one, or how much you should get, the IRS’s specially designed stimulus check website is a useful and helpful resource. The Internal Revenue Service has also developed an app called Get My Payment, which anybody may use to keep track of the progress of their stimulus check.

  • If the government has issued your check, you may even utilize a program known as the USPS Informed Delivery feature to get information about the status of your payment as it travels through the postal system.
  • Questions that the IRS website cannot answer may be answered more effectively by a person.
  • Everyone is encouraged to examine the IRS’s frequently asked questions page on its website, as well as the Get My Payment tool, for information prior to contacting the phone number listed.
  • Keep in mind that an automated recording will attempt to assist you before you are connected with a live agent, so be prepared with your questions and basic personal information available for identification verification before dialing the number.
  • The Internal Revenue Service has increased the number of phone agents available to answer frequently asked questions regarding Economic Impact Payments, which is the official title for the $1,200 recovery cheques granted under the CARES Act, by thousands.
  • Despite the fact that millions of payments have been successfully processed to date, there have been several concerns.
  • Others have alleged that their payments were deposited into the wrong bank accounts or that they were used to benefit deceased taxpayers.

Based on your circumstances, you may be provided with a specific phone number that you may contact. If not, these tips and methods should assist you in obtaining the human assistance you require to settle your tax and IRS concerns as swiftly as possible.

IRS Phone Numbers and Contact Options. Contact

Because phone hold times may be longer than normal during tax season, we recommend that you first examine these IRS and/or online options before contacting the IRS. Taxpayers can take use of a number of free phone services provided by the IRS, which are organized by tax subject. The most recent phone numbers may be seen in the list below. 1-800-829-1040 Call the main tax support hotline for answers to particular tax problems as well as for individual assistance and aid with your taxes.

  • to 7:00 p.m., Monday through Friday, local time, and may be reached at [email protected].
  • On your tax return, you’ll need to provide your Social Security number, your filing status, and the amount of the refund you’re expecting.
  • 1-800-919-9835 Economic Impact Payments, the 2020 and 2021 Stimulus Payments, the CARE ACT, or the EPI Payment are all examples of economic impact payments.
  • 1-866-455-7438 Program for the Collection and Reporting of Information 1-877-777-4778 To speak with an IRS Taxpayer Advocate, call 1-844-545-5640.
  • and is used under license.
  • owns the trademark H R Block ®, which is a registered trademark of the company.

How To Contact the IRS for Tax Help

Although tax season might be intimidating for those who aren’t familiar with the process, the IRS is available to help you navigate it. If you have concerns about filing your tax return, if you want to check on the status of your tax refund, or if you need assistance with any tax-related matter, the agency makes itself readily available in a variety of ways. We have staff members that are available to assist you with any issues or problems that may occur, allowing you to finish and file your tax return with the least amount of stress as possible.

1. Connect With the IRS Online

One of the most efficient methods of obtaining the information you want is to visit the IRS website Almost any form or magazine is available for download on this page. Answers to commonly asked concerns, tax law updates, and even planning tools are all available right at your fingertips on our website. Although it is not a substitute for speaking with a tax professional directly, the website can guide you in the right direction when you are looking for answers to fundamental tax problems.

In addition, if you’re anticipating a tax refund, you may use a unique application to keep track of where it is in the process. You may check your refund status by going to “Where’s My Refund?” and clicking on “Check My Refund Status.”


The Internal Revenue Service highly recommends that you seek assistance using its computerized choices.

2. Contact the IRS by Phone

If you need to communicate with the Internal Revenue Service but don’t have access to a computer, the telephone is the next best alternative. Depending on your situation, the IRS provides you with a selection of toll-free phone numbers to call for assistance:

  • Individuals can call 800-829-1040 for questions about personal taxes, which is available from 7 a.m. to 7 p.m. local time
  • Businesses can call 800-829-4933 for tax-related questions, which is available from 7 a.m. to 7 p.m. local time
  • Nonprofits can call 877-829-5500 for tax questions, which is available from 8 a.m. to 5 p.m. local time
  • Estate and gift tax questions can be answered by

If you have a tax question that you are unable to settle, you can also call the Taxpayer Advocate Service (TAS). Its website includes a search engine to assist you in locating an office in your state, as well as contact information. As of November 2021, all in-person locations will be closed, although you may reach them by phone at 877-777-4778 if you want. Wait times on the phone can be quite high, especially during tax season months of February, March, and April, when many people are calling.

3. Correspond With the IRS by Mail

Although the Internal Revenue Service (IRS) advises against it on its website, you can still send your paper tax forms and payments if you have no other choice. In addition, if you aren’t concerned with receiving a response right away, you can send letters via snail mail (that is, stamped and posted communication). To contact IRS officials by mail, the easiest method is to write to the director of your local IRS district or the director of your local Taxpayer Assistance Center. It is recommended that you allow at least 30 days for a response.

It’s important to remember that submitting your tax return might cause a delay in the processing of your reimbursement.

If you submit your return electronically and choose to get your refund by direct deposit, it is more likely to take three weeks or less.

4. Visit Your Local IRS Office

There is a nationwide network of local offices known as Taxpayer Assistance Centers (TACs) where you may go to ask inquiries and receive support from the Internal Revenue Service (IRS). You can use the IRS website to find a Taxpayer Assistance Center office that is close to your location.


TACs were reopened by the Internal Revenue Service in June 2020, however you may only visit if you make an appointment until late 2021. In order to determine whether or not your local TAC is open and to schedule a time slot, call 844-545-5640. You may find out about the hours and policies of your selected location by looking at the listing on the IRS website. Service in several languages is offered at every office. If you’re visiting a local IRS office at the busiest time of the year, expect to be kept waiting once again.

5. Submit IRS Forms by Fax

In June of this year, the Internal Revenue Service discontinued the practice of faxing and sending tax transcripts. Although receiving forms and instructions via fax is not the most secure method of transmitting sensitive information, you can still fax some papers.

If you are asked to provide needed supporting evidence during an audit of your tax return, you should fax it to the number indicated on your CP06 audit notification.

Get in Touch If You Can’t Pay

Please contact the Internal Revenue Service (IRS) as soon as possible if you owe a tax debt and are unable to pay it in full. You should file your return as soon as possible to ensure that it is received by the filing deadline and that you pay as much as you can at that time. The Internal Revenue Service (IRS) may then assist you in negotiating an installment agreement to pay the remainder over time. Application for a payment plan may be completed quickly and conveniently on the internet. This prompt communication can help you avoid or reduce the amount of fines and interest you owe.

Key Takeaways

  • If you owe a tax debt and are unable to pay it in full, contact the Internal Revenue Service immediately. In order to meet the filing deadline, you should file your return immediately and make any payments that you are able to at the time of filing. An installment plan to settle the remainder over time may then be negotiated with the IRS. Application for a payment plan may be completed quickly and conveniently on the web. If you communicate with your creditors promptly, you can reduce the amount of penalties and interest you owe.


If you need assistance with your taxes, you’ll have a difficult time contacting an IRS person over the phone. According to Erin M. Collins, national taxpayer advocate for the independent Taxpayer Advocate Service, an organization within the IRS that assists taxpayers in resolving issues with the agency, only about 1 out of every 50 calls to the IRS’s 1040 toll-free line (800-829-1040) has been connected to an IRS customer service representative so far this tax season. Collins complimented the Internal Revenue Service for persevering through a difficult tax season made much more difficult by the flu pandemic, but she expressed serious concerns about how the agency is managing taxpayer calls and returns.

However, as of April 10, just 2% of the more than 70 million taxpayer calls to the 1040 telephone line were handled by IRS workers.

Others simply give up and hang up the phone.

More than 29 million tax returns have been assigned for manual processing, according to the official.

There is a perfect storm brewing this tax season, with a high volume of 2020 tax returns requiring manual processing, a large backlog of unprocessed 2019 paper tax returns, and the daunting task of issuing hundreds of millions of stimulus payments in conjunction with the Treasury Department all conspiring to create a tornado.

Furthermore, there is a significant discrepancy in IRS services: There are certain taxpayers who are treated far better than others.

As Collins noted in her blog, “the IRS website states that the usual processing period for an electronically filed return is 21 days, but in practice, millions of taxpayers receive their refunds even more quickly – sometimes within a week, sometimes in just a few days.” According to the IRS and Treasury Department’s most recent update on the third wave of stimulus payments, nearly 161 million stimulus payments have been released with a total value of more than $379 billion — with $3.4 billion of those payments being delivered in this past week alone.

  • On the other side, a large number of consumers are extremely dissatisfied with the length of time it takes to process their returns, give refunds, or respond to their inquiries.
  • “There is no one who answers the phone.” The Internal Revenue Service has stated that it is evaluating returns to check for anomalies relating to the “recovery rebate credit.” Technically speaking, the stimulus payments are a form of credit advance.
  • Any discrepancies between the IRS’s records and a taxpayer’s return, on the other hand, necessitate a manual inspection.
  • The Earned Income Tax Credit (EITC) is one of the most significant tax advantages available to working people.
  • Working families with three or more qualified children may be eligible for a total of up to $6,660 in financial assistance.
  • You must have earned income in order to be eligible for the EITC.
  • In order to solve this problem, the Taxpayer Certainty and Disaster Tax Relief Act of 2020, which was passed into law late last year, increased eligibility for the Earned Income Tax Credit, enabling people to claim the credit based on their earned income for the year 2019.

This is a proportion of the population that does not require their reimbursements to be delayed.

And here’s why contacting the Internal Revenue Service is ineffective: The Internal Revenue Service system is not structured to provide an explanation for why a tax return is in limbo.

In addition, there are 5.3 million individual paper returns for 2019 and 2020; 4.7 million individual returns with processing faults or fraud detection concerns that require taxpayer answers; and 11 million commercial and other returns in the backlog.

However, she correctly criticizes the IRS for failing to provide taxpayers with additional information about the reasons why their returns and/or refunds are being held up.

‘What exactly is going on?’ “The uncertainty causes a greater amount of tension.” Taxpayers in Nashville are currently waiting on more than $16,000 in refunds from their joint 2019 and 2020 tax returns, mostly due to the utilization of the recovery rebate credit.

He claims to check “Where’s My Refund” multiple times a day, and he is correct. According to the taxpayer in an interview, “I understand why there is a delay with covid.” It is beyond my comprehension why I am unable to obtain any information.

Internal Revenue Service (U.S. Taxes)

The Internal Revenue Service office in the United States Embassy in London closed in 2015 and no longer provides taxpayer service (mail, walk-ins or telephone). Please do not mail any IRS paperwork or tax communication to the Embassy of the United States of America.

International Taxpayer Services

This office of the Internal Revenue Service (IRS) in the United States Embassy in London was closed in 2015 and no longer provides taxpayer services (mail, walk-ins or telephone). Sending any IRS paperwork or tax communication to the Embassy is strongly discouraged.

  • The following phone numbers are available: 001-267-941-1000 (not toll free)
  • Foreign callers should pick the option for international callers
  • 001-267-941-1055 (a response should be obtained within 10 to 12 working days)

Individual taxpayers residing outside of the United States may also contact the IRS by mail at the following address: Internal Revenue ServiceInternational Accounts Philadelphia, PA 19255-0725 United States Business taxpayers from outside of the United States can also contact the Internal Revenue Service by mail at:Internal Revenue ServiceInternational AccountsOgden, UT 84201-0038


Forms, publications, and answers to your federal tax inquiries may all be found at, where you can also download them. Information on a wide range of issues is available on the website, including information for overseas and military taxpayers. In the event that you want to receive IRS paperwork in the mail, you can place an order on the IRS website or by calling 1-800-829-3676. Please visit the website for more information on the Foreign Account Tax Compliance Act (FATCA).

Need someone to prepare your tax return?

The Internal Revenue Service (IRS) maintains a database of Federal Tax Return Preparers with Credentials and Select Qualifications who are situated across the world, including the United Kingdom, which may be found here.

Useful articles from website

  • Tax Scams are a type of fraud. Alerts to the public
  • Don’t be fooled
  • Phone scams continue to pose a serious threat to people all over the country. For the latest news, visit Newsroom.

The most recent review of this page was performed in July 2020.

Where’s My Refund?

Where Has My Refund Gone? You can track the progress of your refund online. Once your return has been received and processed, please allow at least 2-3 weeks before contacting us to inquire about the status of your refund.

What you’ll need

  • The taxpayer’s social security number
  • The amount of the refund that is expected
  • And the date on which the refund is expected.

Ways to check your status

  • Check the status of your refund online (this does not necessitate the use of a login)
  • Create an account with the Georgia Tax Center (GTC). In addition, GTC offers online access and the ability to send alerts, such as when a refund has been given. Use the toll-free number 877-423-6711 to reach an automated service.

It is possible to check the status of your refund online (you do not need to create an account). To create an account with the Georgia Tax Center (GTC), follow the instructions below. In addition, GTC offers online access and the ability to send alerts, such as when a refund has been processed. If you prefer, you can use the automated phone line at 877-423-6711.

When should I call?

In the event that your refund status in our Where’s My Refund application is as follows:

  • More than six weeks had passed with no change. He or she directs you to contact the Department.

More than 6 weeks have passed with no change. The Department is notified, and you should contact them.

You may also need

More information on how to file your tax return may be found here. Tax Information for the State of Georgia Please keep in mind that certain tax returns may take longer to process than others owing to inaccuracies or insufficient data.

Check your refund status online 24/7!

  1. Choose the tax year in which you want to examine the refund status of the item you wish to check
  2. You will need to provide your Social Security number. Select the form that you submitted from the drop-down menu. Input the amount of the New York State return that you requested in the box provided. Check outRefund amount sought for information on how to retrieve this amount.

Note: To inquire about the status of an updated return, please contact us at 518-457-5149. Check the status of your refund. Call us at 518-457-5149 if you want to communicate in Spanish.

We do not have any information about your return at this time. E-filed returns could take one week to post to our system; mailed returns can take up to three weeks to post to our system. If you e-filed, check your email, tax software or tax preparer to ensure it has been accepted.

This refund status will be visible until your return has been received and processed by our system; at that point, you will receive an updated refund status.

We have received your return and it is being processed. No further information is available at this time.

This is the current processing status for the entire system. Your return will remain in this state until we set an issue date and update your status at that time, unless it is selected for extra review or additional information is requested by us. Our Call Center experts are unable to assist you further while your return is at this stage since they do not have any more information. The message will automatically update in our automated phone system, our onlineCheck your refund statusapplication, and in the account information that our personnel have access to when your refund status changes.

We received your return and may require further review. This may result in your New York State return taking longer to process than your federal return. No further information is available at this time.

Following the receipt and commencement of the processing of your return, our automated processing system examines it for any mistakes or indications of fraud. Depending on the outcome of the scan, we may need to go over the results again manually. It is possible that this status will change back to processing, or that you will get a request for further information. It is possible that your return will remain in this stage for a lengthy amount of time to allow us to conduct a thorough evaluation.

When we issue a refund, we will deliver one of the following messages.

  • Your return has been received and is being processed. On (date mm/dd/yyyy), your reimbursement will be sent into your bank account by direct deposit. If your refund has not been credited to your account within 15 days of this date, contact your financial institution to see whether it has been received. If it has been more than 15 days after your direct deposit was issued and you have not yet received it, refer to Direct deposit troubleshooting recommendations for assistance. Your refund cheque is scheduled to be mailed on (mm/dd/yyyy) to the address you provided. You should contact 518-457-5149 if you have not received your refund within 30 days of this date.

Request electronic communications from the department

You can interact with the Tax Department regarding your return more effectively if you register for an Online Services account and request electronic communications for bothBills and Related Notices andOther Notifications, as described above. Create your account now, before filing your next tax return, to guarantee that you get future notifications in the Message Center of your Online ServicesAccount Summaryhomepage. This will ensure that you receive future communications. Once you’ve signed into your Online Services account, you’ll be able to do the following:

  1. Select Preferences from the expanded menu in the top right-hand corner of yourAccount Summaryhomepage
  2. Then selectElectronic communicationsfrom the expanded menu. Individuals account types in Online Services
  3. An example of an individual account type. Select the Electronic notification choices for which you would want to get an email. Select both choices if you want to receive an email notification when your refund is processed as well as additional electronic communications regarding your income tax return. Screenshot of the Bills and Related Notices screen in the Online Services application
  4. Take a look at theAcknowledgementsection and clickSave.

Filed your taxes? How to check your income tax refund status

The IRS strongly advises submitting your return online and using direct deposit in order to get your refund as quickly as possible. Angela Lang is a contributor to CNET. Now that the Internal Revenue Service is processing tax returns for the year 2021, tax refunds should be arriving in the mail shortly for individuals who submitted their forms correctly. However, how will you know when your money will be sent to you? Using IRS software, you can keep track of the status of your tax refund. Because of the COVID-19 epidemic, the Internal Revenue Service expects to see a significant increase in the number of tax returns it processes this year.

“Filing a paper tax return this year will result in a prolonged refund delay,” IRS Commissioner Chuck Rettig stated in a statement issued on January 24.

We’ll go through how to monitor your return online using the Where’s My Refund?

Find out how to set up an online IRS account, how to claim the remainder of your child tax credit money, how to file your taxes for free, and the ten tax changes that might affect the size of your return this year in our tax information section. This story is updated on a regular basis.

How long will it take for my tax refund to arrive?

Tax refunds are typically sent within three weeks by the Internal Revenue Service, but some taxpayers may have to wait a little longer to get their cash. In the event that there are any mistakes, or if you made a claim for the earned income tax credit or the child tax credit, you may have to wait a long time. A problem with your return’s processing can be resolved “depending on how quickly and accurately you respond, as well as the ability of IRS staff who have been trained and who are working under social distancing requirements to complete the processing of your return,” according to the Internal Revenue Service website.

If you filed your tax return by mail, the Internal Revenue Service estimates that it will take between six and eight weeks for your tax refund to arrive once it has been processed.

This means that if it takes the IRS the full 21 days to issue your return check and your bank the full five days to post it, you might be out of pocket for a total of 26 days before receiving your refund.

What money will be included with my tax refund this year?

This year, there are a number of items that may be added to your tax return to make it more valuable. As is customary, if you overpaid your taxes in 2021, you will receive a refund of the money you overpaid. Parental benefits may include the remainder of yourchild tax credit money, as well as repayment for any money you spent on child care-related expenditures over the previous year if you qualify. Also, if you haven’t received your third stimulus payment yet, you may be eligible to get it when you receive your tax return.

Why could my tax refund be delayed?

The following are some of the reasons why your income tax refund may be delayed:

  • There are mistakes on your tax return
  • It’s a work in progress
  • It is suspected that your reimbursement is the result of identity theft or fraud. The earned income tax credit or the supplementary child tax credit was applied for on your behalf. Your return requires additional examination
  • The injured spouse allocation form (Form 8379(PDF)) is included in your return, and it might take up to 14 weeks to be processed.

If the IRS determines that a necessary tax adjustment must be made to a recovery rebate credit, earned income tax credit, or extra child tax credit claimed on your return, the IRS will email you an explanation of the situation. If there is a problem that has to be resolved, the IRS will initially attempt to resolve it without contacting you for your permission. But if it need further information, it will write you a letter to tell you.

How to use the Where’s My Refund? tool

The IRS tracker tools require you to enter some personal information, including your Social Security number or Individual Taxpayer Identification Number, your filing status (single, married, head of household), and the amount of the refund in whole dollars that you can find on your tax return in order to check on the status of your 2021 income tax refund. Ensure that at least 24 hours have passed (or up to four weeks if you returned your item through mail) before beginning the refund tracking process.

  1. directs you to theGet Refund Statuspage where you may fill up your personal information before pressing the Submit button.
  2. If this is the case, you may be required to validate your personal tax information and try again.
  3. The Internal Revenue Service now provides a smartphone app, called IRS2Go, that allows you to monitor the status of your tax refund.
  4. Whether or not your return has been received, authorized, and dispatched will be visible to you.
  5. This tool is updated overnight by the IRS, so if you don’t see a change in your status after 24 hours or longer, check again the following day.
  6. In order to find out where your tax refund is, go to Where’s My Refund?
  7. If you are seeking for information on earlier years’ returns, go to yourIRS online account for further information.

The IRS2Go smartphone app allows you to check on the status of your refund. CNET image courtesy of James Martin

What do these IRS tax refund statuses mean?

Both the IRS’s online and mobile tools (both the website and the mobile app) will display one of three messages to describe the status of your tax return.

  • Received: The Internal Revenue Service has received and is working to process your tax return. When your return is approved, the IRS has processed your information and confirmed the amount of your refund, if you are due one. Sent: Your refund has been processed and is on its way to your bank, either as a direct deposit or as a printed check in the mail. (If you’ve moved, you can find out how to update your address on file here.)

Can I contact the IRS for more help?

While you might try phoning the IRS to see whether your situation has changed, the agency’s live phone support is severely restricted. You should avoid filing a second tax return or contacting the Internal Revenue Service to inquire about the status of your return. For further information, the Internal Revenue Service directs visitors to theLet Us Help Youpage on its website. It also recommends that taxpayers seek in-person assistance from Taxpayer Assistance Centers. You can contact your local IRS office or call to schedule an appointment at 844-545-5640 to schedule an appointment.

Although the chances of receiving live help are minimal, the IRS recommends that you contact the agency directly only if it has been more than 21 days since you paid your taxes online or if the Where’s My Refundtool directs you to do so.

I see an IRS TREAS 310 transaction on my bank statement. What does it mean?

If you get your tax return by direct deposit, the transaction may be identified as IRS TREAS 310 on your bank statement. It is sufficient to identify the transaction as a refund from a previously filed tax return in the form of an electronic payment by referring to the 310 code (direct deposit). Tax refunds can also be found in the description section by searching forTAX REF. Seeing a 449 instead of a 310 indicates that your return has been reduced to account for past-due debt.

Why would my tax refund come in the mail instead of direct deposit?

There are a variety of reasons why you could get your refund in the mail. Your money can only be electronically placed into a bank account in your name, in the name of your spouse, or into a joint bank account with another person. If that is not the case, you may be receiving numerous refund checks, as the IRS can only direct deposit up to three refunds to a single account at any given time. Additional refunds must be mailed to the customer. Additionally, your bank may reject the deposit, in which case the IRS will use this as the next best option to refund your money as promptly as possible.

Sign into your IRS account to double-check that the agency has the necessary banking information on file, just in case anything goes wrong.


We provide three alternatives for getting your Individual Income Tax refund: direct deposit, debit card, and paper check. Direct deposit is the most convenient method. We urge that you use direct deposit instead.

​ ​
Your refund goes directly into your bank account.You don’t have to wait on the mail, activate a debit card, or take time to cash a paper check.
You don’t have to worry about a paper check or debit card getting lost in the mail or stolen.
If you move during tax season, you can avoid the hassle of your paper check or debit card getting mailed to the wrong address.
Direct deposit uses no paper, unlike printing and mailing checks and debit cards.​ ​
Each paper check costs the state about $1 to process. Direct deposit transactions only cost about a dime each.
Your refund is mailed to you as a prepaid Visa debit card to the address listed on your Income Tax return.Once you receive your debit card in the mail, you must activate your card by calling 1-866-472-4959.
Your refund is mailed with a check to the address listed on your Income Tax return.Once you receive your check in the mail, you must deposit the check into your bank account or cash it using a check-cashing service.

After you have filed your return

The majority of refunds are processed within 6-8 weeks of filing your return. It’s also vital to remember the following:

  • It takes at least 12 weeks from the day you submitted your amended return until you receive your refund. If you choose a refund by paper check or debit card, keep in mind that you will need to allow additional time to receive your refund in the mail.

It’s too late to modify your refund option if your return has already been submitted for the year, but you may always change your refund option the next time you file.

Check your refund status

After filing, you may check the status of your refund using our Where’s My Refund feature, which is available 24 hours a day, seven days a week and gives the same information as our customer care specialists. In the event that you filed online and received a confirmation from your tax preparation software, we have received your return and processed it accordingly. You should anticipate your reimbursement to be processed through our review procedure within 6-8 weeks of the day you submitted your claim.

Every night, new status updates are released.

If you submitted your refund application on paper, it may take longer for your refund status to be updated.

  • Your Social Security number or Individual Taxpayer Identification Number (ITIN)
  • The precise amount of your return

These are busy times of year for our phone lines, and our agents have the same information as the Where’s My Refund feature. You actually only need to call if one of the following conditions exists:

  • You haven’t heard anything about your refund in more than 6 weeks
  • Your refund status informs you that you should contact the SCDOR.

What could slow down your refund?

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